Refund policy
Return and Refund Policy
At our store, customer satisfaction is our top priority. To ensure a worry-free shopping experience, we offer a transparent 7-day checking policy.
1. 7-Day Checking Period
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We provide a 7-day checking policy for your peace of mind.
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If you face any issue with your order, you must contact us within 7 days of receiving your package.
2. Conditions for Return
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To process a return or exchange, a valid reason must be mentioned when contacting our support team.
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The product must be in its original condition, unused, and in the same packaging as received.
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All tags, labels, and accessories must remain intact.
3. Refund & Exchange Process
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Once we receive and inspect the returned item, we will notify you regarding the approval of your refund or exchange.
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Approved refunds will be processed via your original payment method or through Bank Transfer/EasyPaisa/JazzCash as agreed.
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Please note that shipping costs are non-refundable unless the return is due to a faulty or incorrect product sent by us.
4. How to Contact Us
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For any complaints or return requests, please reach out to us via our Contact Information page or WhatsApp us with your Order ID.